ARE YOU A MEMBER?
You are eligible to be a member of the DecPlayer Club if you are either:
- a student who is enjoying the free 30-day trial OR
- a student who is paying £17 per month for Club membership
Card details are taken at the point you sign up for the Club so, if you haven't signed up and given us your card details, you won't have access to the Club.
If you are interested in joining the Club, you can get more information on the benefits, and how to join, here: https://app.decplay.com/club
I AM A MEMBER - I STILL CAN'T ACCESS THE CLUB
It's possible the card details you gave us, when you signed up, are now out of date. To update your card details, follow one of the following two options (according to when you joined DecPlay):
IF YOU JOINED BEFORE 26TH NOVEMBER 2024
To update your credit card details:
1) Go to https://decplay.thrivecart.com/updateinfo/ and enter your email address
(the address used when you registered for the course)
2) You will be sent an email with a link to access the Student Account Update page
3) Click the link and select the 'Update my info' option to update your credit card details.
(The link takes you straight to the secure webpage - no need to remember your username or password).
IF YOU JOINED AFTER 26TH NOVEMBER 2024
To update your credit card details:
1) Log into the new course platform (instructions at https://decplay.com/login/ )
2) Click on the icon top right (usually shows the initial of your first name) and select 'Manage your account'
3) Select 'Billing and Subscriptions'
4) You will be emailed a one time passcode (OTP) - check your email and enter the passcode on the website
5) Update your card details