* IT Set Up / Troubleshooting
You do not need to have your computer and keyboard in the same room. You have a couple of options if they are in different locations: 1. Use a p...
Wed, 19 Feb, 2025 at 5:06 PM
PRINTING SONG SHEETS FROM AN iPAD OR COMPUTER You can download the PDF documents (e.g. song sheets) by selecting the 'download' button below ...
Mon, 17 Feb, 2025 at 5:41 PM
HOW TO ACCESS THE COURSE / LOGGING ON For detailed instructions of how to log in to access the course, go to our website login instructions page: https://...
Sun, 16 Feb, 2025 at 6:03 PM
COURSE VIDEOS ARE NOT LOADING If you are struggling to view the course pages or videos, the issue is likely to be related to your internet browser (i.e....
Sun, 16 Feb, 2025 at 7:30 PM
WHAT IS THE DECPLAY STUDENT FACEBOOK GROUP? The free, private, DecPlayer Student Facebook Group is one of the benefits within the optional DecPlayer Clu...
Sun, 16 Feb, 2025 at 5:47 PM
If any of your monthly payments have failed, it could be that your card details need to be updated in our system. To update your card details, follow one o...
Sun, 16 Feb, 2025 at 6:37 PM
If your system shows an error when you try to send us emails or can't receive emails from us, it is likely that your email program thinks our email addr...
Sun, 16 Feb, 2025 at 8:42 PM
Zoom is a free online service that enables you to join in group video calls with the DecPlay team and other students. HOW TO ACCESS ZOOM Th...
Sun, 16 Feb, 2025 at 5:34 PM
ARE YOU A MEMBER? You are eligible to be a member of the DecPlayer Club if you are either: a student who is enjoying the free 30-day trial OR a st...
Sun, 16 Feb, 2025 at 7:07 PM
BROWSER TIPS If you are having problems with your browser, try the following: Refresh your browser. If this doesn't work, try turning yo...
Sun, 16 Feb, 2025 at 7:29 PM